If you have any queries regarding return or refund, reach out to us. If approved, the refund request will be processed within 5 - 7 working days after approval. You will also be informed about the approval or rejection of your refund request. Once your returned item is received and inspected, you will be notified via an email. Out of town online purchases will be refunded to the original payment methodĪs soon as your request has been approved you will receive an email with a shipping label and full instructions on how to ship the returned products.In-store pick up & purchases are eligible for exchange or in-store credit (gift card) only within 14 days from date of purchase.The following refund options are supported: Once the exchange request is approved, the replaced item will be shipped to you. We allow the exchange of purchased items for selectable variants. If the purchased product is faulty, reach out to us within 7 days of the delivered date. Essential Oils, Incense, Smudge & Soaps.
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